Frequently Asked Questions

Frequently Asked Questions


Natural Glow Hydration is comprised of highly pure water, Citric Acid, Natural Flavour, Magnesium, L-Serine, Taurine, Potassium Chloride, Calcium Citrate, D-Mannose, Potassium Sorbate. The water in Natural Glow Hydration is 99.999+% pure water – with zero salt, zero caffiene, zero calories and zero sugar.

In our Natural Glow Hydration drink, you’ll find a blend of essential minerals carefully selected to support your overall well-being. These include potassium, magnesium, chloride, and calcium, all working together to help you achieve a healthy and radiant glow.

The best times to enjoy a can of Natural Glow are in the morning and evening. Starting your day with a refreshing dose helps kickstart your hydration, and sipping it in the evening can aid in hydrating your skin overnight for a glowy start to the following day.

You can safely consume one or two cans of Natural Glow per day. It’s important to listen to your body and adjust your intake based on how you feel to achieve the optimal hydration and benefits for your unique needs.

Drinking Natural Glow Hydration offers a range of benefits for your overall well-being. It can help improve skin hydration, reduce the occurrence of dry and brittle nails, and promote stronger, healthier hair. Embrace a radiant, well-nourished you with each sip.

There are no strict storage restrictions for Natural Glow Hydration. For the most refreshing experience, it’s best served straight from the fridge, ensuring every sip is as cool and revitalising as possible.

Natural Glow Hydration sets itself apart from regular water by offering intracellular hydration. To delve deeper into the science behind this, we invite you to explore our dedicated Science page for a comprehensive understanding of the benefits it provides.

Drinking Natural Glow Hydration is generally well-tolerated, but some individuals may experience minor temporary stomach discomfort, which can result from sensitivity to minerals or exceeding the recommended intake.

We cannot guarantee that Natural Glow Hydration is free from gluten, wheat, yeast, peanuts, or animal products.

Ordering, Subscriptions & Cancellations

To subscribe and receive regular deliveries of Natural Glow Hydration, simply follow these steps:

  1. Add the product to your cart.
  2. Choose the Subscription option.
  3. Select the quantity of 12-packs you’d like to receive.

For instance, if you plan to consume two cans per day, you can order 2 x 12-packs to be conveniently delivered to you every 12 days. It’s that easy!

Yes, you have the flexibility to cancel your Natural Glow Hydration subscription at any time. Simply log in to your account, and from there, you can easily adjust your order preferences or cancel your subscription hassle-free.

For any enquiries or assistance, you can reach out to our Customer Support team by sending an email to We’re here to help and will respond to your questions promptly.

Yes, tracking your order delivery is simple. Just log in to your account, where you can conveniently check the real-time status of your order and stay updated on its progress.


How much is shipping? Free of charge within the United Kingdom and NI.

Currently, we are only shipping within the United Kingdom and NI.

Please check the email address associated with your order. Within two business days of the order, you should have received an email containing the tracking number. Make sure you check your spam or junk box. For more specific information, please contact us at

Our warehouse ships Monday to Friday’s only, excluding holidays. Orders are typically shipped within two business days of the order being placed. For more specific information, please contact us at

Please contact us at and we will be happy to assist you further.


If you would like to return any True Sports Hydration products, please contact us at and refer to the Refund and Return Policy. Note that if you received FREE product, it is not eligible for a return or eligible for a refund on shipping costs.

Once an order is placed it is not guaranteed that we can cancel the order. Please contact us at and refer to the Terms of Sale.

Please refer to the Refund and Return Policy for more information.

Please refer to our Refund and Return Policy for more information.

We are not responsible for refunding or replacing orders experiencing shipping errors due to incorrect shipping address information you provide. Please refer to our Refund and Return Policy for more information.